Frequently Asked Questions (FAQs)
We’ve compiled answers to the most common questions from our customers.
If you don’t see your question here, feel free to reach out — we’re always happy to help!
1. Where is LuxeWellnessHub based?
We are proudly based in the USA and ship all orders from within the country.
2. Do you ship internationally?
No, we currently ship only within the United States.
3. How long does shipping take?
Orders are typically processed within 1–2 business days.
Delivery times vary by location, but most orders arrive within 3–7 business days.
4. How much does shipping cost?
Shipping rates are automatically calculated at checkout based on your delivery address and order total.
5. How can I track my order?
Once your order ships, you’ll receive a tracking number via email so you can follow its progress.
6. What is your return policy?
We accept returns within 30 days of delivery for unused items in their original packaging.
📌 Please review our Return & Refund Policy for complete details.
7. How do I start a return?
Email us at help.luxewellnesshub.com@gmail.com with your order number and reason for return.
Our support team will guide you through the process.
8. Can I cancel my order?
Yes — if your order hasn’t shipped yet.
Once it ships, you can still return it after delivery following our return process.
9. What payment methods do you accept?
We accept all major credit/debit cards and other secure payment options available at checkout.
10. How can I contact you?
📧 Email: help.luxewellnesshub.com@gmail.com
📞 Phone: 615 960 0927
📍 Address: 1049 Kiley Ct, Nashville, TN 37013